Leadership Skills For Today's Supervisors !
essential leadership skill building courses integrated
........one incredible on-line learning
Each complete training
course in the Supervisor's Toolbox has
been carefully designed to teach you how to correctly perform
the most widely used leadership skills. You'll learn the fundamentals
of employee performance management starting with how to select
new employees through final separation techniques - and everything
"Hundreds of specific learning tools."
Inside each Skill Course
in the Toolbox you'll find a wide variety of Learning
Tools to help you master and apply each leadership
skill, including all the pre-planning
steps and materials that will carefully help you get started off
in the right direction. These learning tools are the result of over
25 years of real world experience creating effective supervisors,
team leaders and supervisory practices.
The Toolbox contains over 350
reusable forms, skill steps, behavioral examples,
pre/post tests, quiz's and exams, skill building plans, and practical
business tools - all logically arranged to help you achieve the
leadership skill you desire.
simple and easy to use learning system."
unique learn it + do
it study approach
rapidly develop and strengthen your leadership performance so you
can quickly improve employee results!
Supervisor's Toolbox provides fast online access to each
of the leadership skills you need to succeed. The Toolbox is instantly
available as you meet your day-to-day
leadership responsibilities - whenever and wherever you need it.
Whether you're on-the-job or away from the office, the simplified
navigation design lets you reach in and grab anything you need from
the toolbox - within only 3-clicks!
LEADERSHIP COURSE DESCRIPTIONS
The Employee Learning Curve"
seen " it " happen to new employees. Optimistic new
hires that turn sour and disgruntled over time ... and eventually
leave the Company. High turnover / low retention can sap the vitality
of your organization and quickly eat up your time, resources and
performance results. Why?
our research we've discovered that there are over fifty different
ways to mismanage the selection,
orientation, training and development of your employees!
successful employee leadership doesn't have to be a difficult task
if you master a few core supervisory leadership skills during
your new employees delicate Learning Curve.
first section of The Supervisor's Toolbox
helps you achieve the staffing, training and development
results you need in a professional and effective manner.
begin your personal skill development with five essential courses
(shown below) that clearly explain and carefully walk you through
how to select quality personnel and then mold them into positive
and highly productive team contributors.
1 - "Leadership Fundamentals"
leadership means helping each employee succeed at their jobs. You
do this by teaching, motivating, correcting, inspiring, coaching
and improving the work of your individual employees. In addition,
the supervisor must create a healthy and positive work ‘culture’
based on trust, active participation, involvement, commitment, collaboration
and innovation. This Toolbox SkillTopic provides the supervisor
with Fundamental leadership principles and skills designed to help
them gain improved interpersonal results and achieve ultimate success.
2 - "How To Select Quality Employees "
team member you hire represents a significant economic investment
in the future productivity of your department and your organization.
And as you already know, you will continue to feel the impact of
your hiring decisions for a long time afterward. Learn a better,
more accurate, way to hire.
3 - "How To Establish Clear Objectives"
are unclear about what acceptable performance looks like, they
tend to fill in the blanks with their own perceived standards.
Failure to carefully establish clear cut objectives and performance
standards with an employee will almost always result in confusion,
lost production, and a drift away from the business results you
desire. Learn the techniques to set clear and motivating expectations.
4 - "How To Develop Employee Job Skills"
reporting to you typically consists of three types of job tasks,
and each task consists of specific steps that can be broken down,
and then taught. Poor employee performance results can often
be traced directly back to poor execution of this critical skill
by the supervisor. Learn the best way to develop employee talent.
5 - "How To Conduct Meaningful Reviews"
One of the
best ways to make sure employee performance doesn't deteriorate
over time, is to plan and hold a series of regular progress reviews
between traditional annual reviews. This Skill Topic
is especially critical to use with new employees who are still learning
the basics of their position. Learn how to build and shape employee
The Employee Performance Curve"
job performance and job behavior are constantly changing. This
second learning series in The Supervisor's Toolbox is a fascinating
group of five Skill Topics designed to help the supervisor
positive job behavior
each individual team member over a period of months and years. The
five courses in this group (shown below) provide you
with a performance management system plus all of the skills, tools,
coaching and counseling techniques you'll need to successfully address
nearly any performance or behavior issue you encounter.
6 - "How To Provide Motivating Recognition"
employee recognition as fuel for your car. If you don't fill
your tank regularly, then sooner or later you're going to run out
of gas. Just as your car won't run without fuel, your employees
will not perform at their best, without recognition. You'll
never run out of motivation once you master this leadership skill.
7 - "How To Coach For Maximum Job Performance"
management of employee performance starts with an examination of
your own beliefs and attitudes about employee motivation
and responsibility. When an employee's performance falters,
and it almost certainly will from time to time,
you must be able to get it back on track. Learn the best methods
to keep employee performance at peak levels.
8 - "How To Create Positive Employee Behaviors"
it's difficult to distinguish between job performance and
employee job behavior. While the techniques for correcting
an employee performance deficiency may solve a productivity
or quality problem, the techniques used to deal with workplace behavioral
problems such as excessive absenteeism, tardiness and counterproductive
behavior are quite different. You'll learn how to permanently correct
troublesome problems when you apply this skill effectively.
9 - "How To Provide Guidance & Take Corrective Action"
a number of negative connotations with the word 'discipline' but
the root meaning of the word discipline actually means "to
teach". Regardless of the time and energy you spend coaching,
counseling and leading employees, you will occasionally encounter
some individuals who will have greater personal difficulty controlling
their performance and/or their job behavior. These individuals have
a greater need for your leadership skills and will require a more
structured approach to help them overcome their own obstacles to
their success - once and for all. Learn how to help a troubled employee
achieve ultimate career success.
10 - "How To Safely End The Employment Relationship"
experienced supervisor or manager will eventually encounter an employee
who has chosen not to meet their commitment to improve performance,
or to correct a severe job behavior. In these cases, since there
is no longer a basis for a viable work relationship, you must be
prepared to terminate the employment arrangement and thereby retain
your credibility and business standards. Learn to use an effective,
humane and legally defensible termination process.
'Blended' Learning Approach Helps You Apply Your Skills
into adult learning has shown that adults only retain about
10-20% of what they simply read and see
- but a whopping 70-80% of what they actually experience
firsthand and discuss with others! This
finding has major implications for how you go about building
your leadership skills . . .
+ Doing = Skill
addition to the online education you'll find in The Supervisor's
Toolbox, we've also created planned opportunities for you to learn
from your successes and your mistakes as you use your skills
with others. Once you complete the online learning portion
of a skill topic we will carefully guide
you in how to gain real-time experience through specific on-the-job
real world skills practices
and skill applications.
These practices and real-time skill applications include observations
by your helpful onsite Learning Coach
©, followed by specific
feedback, discussion, and expanded opportunities to practice and
also provide you with a complete tracking process and tools to record
and report your ongoing learning
progress to others.
Progress tracking helps you record each skill-building activity
you complete, including each of your practice and feedback sessions,
test results, learning accomplishments and future improvement objectives.
We even provide you with a handsome certificate
of completion to document
your learning accomplishments!